Last updated: September 19, 2026
Where we ship
We currently ship only to addresses within the United States — we do not ship internationally, to freight forwarders, or to addresses we cannot reasonably verify as a legitimate U.S. residential or business address. If your Order can’t be shipped for this reason, we will contact you before charging your payment method, or refund you if it was already captured.
Shipping options and cost
- Free shipping on Orders of $200.00 or more (before tax), calculated automatically at checkout.
- Standard shipping on Orders under that amount: a flat rate shown at checkout.
Shipping charges (when they apply) are shown before you pay, and any applicable sales tax is calculated based on your shipping address.
Processing time
Orders are typically processed and handed to the carrier within [X] business days of payment, except during the additional review described below. Processing time is separate from carrier transit time.
Signature and delivery confirmation
For your protection and ours, some orders require an adult signature on delivery, and some orders may go through additional verification before they ship. We don’t publish the exact criteria used for this, so that it stays effective against fraud — if your Order is affected, we will let you know what to expect.
Lost or damaged in transit
If your Order arrives visibly damaged or never arrives, contact us at orders@needlesyndicate.com with your Order number as soon as you notice — see our Returns & Refunds Policy for what to send us and what happens next. Don’t refuse a damaged-looking package without photographing it first if you can do so safely.
Sharps and restricted items
Products classified as sharps (needles, cartridges, and similar) ship under the same rules above, plus the acknowledgment described in our Sharps & Safety Notice, which you confirm at checkout.
Questions
orders@needlesyndicate.com.